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IT Leaders provides fixed price and semi-fixed price IT management / IT outsourcing services.

If you are not yet on one of our Drive IT Management Plans but have an immediate issue, please get in touch with us so we can get your issue resolved.
After that we will discuss with you why we believe you should be on a Drive IT Management Plan, and let you know all the technology issues that are not being looked after properly on your network if you are not on one of these plans.

We believe that unless we are looking after your IT systems properly (that is, being paid to MANAGE you network), then we are just fire-fighting a bunch of problems that sould have been prevented in the first place. 

Maximising your staff productivity and the return on your IT investment is what we are all about; and the band-aid approach of 90s and early 2000s is now thankfully dying.   If after we show you some proof, you are still not interested in using the latest methodology and technology to get your IT managed properly, we can help you find some reputable local band-aiders that we trust to at least not rip you off.

Our Advanced Drive Technology Management Plans are a quantum leap forward in business computer support, and are priced cost effectively for both larger SMEs and smaller firms.

What we DO have:

• We have highly skilled Support Technicians, Engineers and Specialists, ready to do your work.
• A process-driven Support Desk with a best-of-breed client management and issue tracking system.
• The world's most advanced Health Monitoring, Diagnosis, Repair and Reporting tools.
• Intelligent and quality-checked methods for managing your IT to maximise productivity.

What we DONT have:

• Long queues of waiting work - we action everything promptly and according to our SLA promises.
• People that speak techno-gibberish and not English.
• A desire to run in circles putting out fires that could have been prevented if your network was being looked after properly.

 Please see here for full information about our Drive Plans.

See here for our latest entry-level IT plan - IT Safety Essentials.

Our new labour rates give a significant discount to all clients on any kind of Service Agreement. 
Virtually all of our clients are on Drive Plans, Infinity Plans (our private cloud), or on bulk hour plans, and so get dicounts off our  ad-hoc labour pricing ($38.75 per 15 minutes).

What makes a great IT provider is the BUSINESS SYSTEMS at its core.  This is the secret behind how we do over 20,000 individual client requests (tickets) every year, and manage to get  them done within the time fame and cost that we promise.  These business systems are expensive for us to create and maintain, but they are essential to us providing you high quality, reliable technical services, that will scale as your business grows.

If you are buying from a cut-price IT vendor, you can GUARANTEE that they have not invested their time and money into building great business systems.  What this means is that sometimes you'll get good service and sometimes you wont. Sometimes you'll get a skilled technician, and sometimes you'll get a dud. They wont maintain great network documentation for you, and they wont be able to predict any failures before they occur.

If you think hiring professionals is expensive,
then you've forgotten what a mess amateurs make!
 

** Special Rates are available for wholesale service work for other IT firms - please contact us for more information.

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Contact us now to get further information or purchase a plan.