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IT Leaders provides fixed price and semi-fixed price IT management / IT outsourcing services.
If you are not yet on one of our Drive IT Management Plans but have an immediate issue, please get in touch with us so we can get your issue resolved.
After that we will tell you why we believe you should be on a Drive IT Management Plan, and let you know all the technology issues that are not being looked after properly on your network if you are not on one of these plans.
We believe that unless we are looking after your IT systems properly (that is, being paid to MANAGE you network), then we are just fire-fighting a bunch of problems that sould have been prevented in the first place.
Maximising your staff productivity and the return on your IT investment is what we are all about; and the band-aid" approach of 90s and early 2000s is now thankfully just a bad memory. If after we show you some proof, you are still not interested in using the latest methodology and technology to get your IT managed properly, we can help you find some reputable local band-aiders that we trust to at least not rip you off.
Our Advanced DRIVE! Technology Management Plans are a quantum leap forward in business computer support, and are priced cost effectively for both larger SMEs and smaller firms.
What we DO have:
- We have highly skilled Support Technicians, Engineers and Specialists, ready to do your work.
- A process-driven Support Desk with a best-of-breed client management and issue tracking system
- The world's most advanced Health Monitoring, Diagnosis, Repair and Reporting tools
- Intelligent and quality-checked methods for managing your IT to maximise productivity
What we DONT have:
- Queues of waiting work - we action everything promptly
- People that speak techno-gibberish and not English
- A desire to run around put out fires that could have been prevented if your network was being looked after properly
Please see here for full information about our DRIVE! Plans.
Our new labour rates give a significant discount to all clients on a Drive plan.
Time of Service
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Location
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Rates (per 15 mins)
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Business Hours
Monday – Friday, 9am – 5pm
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Remote
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$27 Drive Clients / or $33
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Onsite
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$31 Drive clients / or $38
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Extended Hours
Monday – Friday, 7am-9am and 5pm-7pm
Saturday, 9:00am – 5:00pm
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Remote / Onsite
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$40 Drive clients / or $50
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Min 1 hour / callout applies
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Overnight
Monday – Friday, 7pm-7am
Saturday 5pm - Monday 7am
Public Holidays
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Remote/Onsite
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$55 Drive clients / or $70
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Min 1 hour / callout applies
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Callout (onsite) fees are $60 for non-contract clients, $50 for Drive contract clients, and $0 for Drive Performance clients (all onsite work is included).
If a callout is further away than 45 minutes from any of our branches, then callouts may be charged at a higher rate and a minimum of 1hr of labour will apply.
Contact us now to get further information.
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