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New User Notification

Please fill in the requested information about your New User team member below. Please proceed through the form following prompts and click Submit on completion. Your request will be logged as a Ticket within our portal upon submitting. Thank you for your time. We look forward to actioning your request

Section 1: Request Information

Client Business Name: 
Your Name (person making request) First and Last Name Please: 
Your contact number: 
Location of User (Head Office / Branch Office / Remote Worker): 
Other: 

Section 2: New User

New User Start Date: 
User's Full Name: 
Job Title: 
Requested Email Address: 
Email Forwarders: 

Section 3: Computer Equipment to be Used

Please select one of the following four options, then type your answer from the Option Question in text area below
:  Use Existing Computer formerly used by another User. Please advise of Former User Name?
Use Existing Workstation Number. What is the Workstation Number?
Please contact me to purchase a new PC. Selecting this option will prompt a member of our team to be in touch to assist with purchase.
New equipment is being supplied. Please advise of the IT Leader Ticket number. Begins with T2010xxxx.xxxx
Please advise of your answer from the Option selected above: 

Section 4: Software

Licences
:  We have checked that we have sufficient licences and we are attaching them to them to this request (Please fill in Text box below)
Please supply any licences required and invoice us
Please contact us and quote on licences first
Please assist us with a software licence audit
Please input Licence Number information here if you have selected the first option: 
Applications to be Installed
  Standard: MS Word, Excel, Outlook, Internet Explorer, Adobe Acrobat reader, Media Player
  Adobe Acrobat Professional
  Microsoft Publisher
  Microsoft Project
  Microsoft Powerpoint
  Other - Please specify all in Text Area
Other - Please specify all in Text Area: 

Section 5: Configuration / Permissions

Configure Other Devices
  Install Printers
Set same permissions as user: 
Set same mapped Drives as user: 
Please Type in the Printer Names you want: 
  Install other Devices - Please specify in Text Area
Please advise other devices: 
ANY Additional Instructions?: 
Permissions to access folders:  Assign User to Group(s) - Go to Section 6
OR Advise Access Permissions - Go to next Question
Advise Access Permissions (Use format Specified: 

Section 6: Completion of Form

Please add any additional notes here that you would like us to make: 

Thank You

We look forward to actioning your request which will go through our normal ticketing system. We will respond to your request using our normal SLA response time obligations. Please click on the Submit button below and your ticket will be logged
 

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