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Over the years IT Leaders has always been reliable and quick to respond to our needs. We are very happy with their response time and the service we receive which helps to keep our business productive.

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New User to REPLACE EXISTING User Notification

Please fill in the requested information below about your change of existing team member. Please proceed through the form following prompts and click Submit on completion. Your request will be logged as a Ticket within our portal upon submitting. Thank you for your time. We look forward to actioning your request.

Section 1: Request Information

Client Business Name: 
Your Name (person making request) First and Last Name Please: 
Your contact number: 

Section 2: Change Existing User

Existing User Name: 
New User Name:: 
New User Email Address:: 

Section 3: Computer Equipment to be Used

Please select one of the following options, then type any additional information below it.
:  Use existing computer formerly used by another User. Please advise former user name OR Workstation number below.
Please contact me to purchase a new PC. Selecting this option will prompt a member of our team to be in touch to assist with purchase.
New equipment is already being supplied. Please advise the IT Leader Ticket number below. (T2010.xxxx.xxxx)
Workstation or ticket number if relevant from above:: 

Section 4: Software

Licences:  * We have checked that we have sufficient licences already.
Please supply the licences below and invoice us
: 
Applications to be Installed
  No applications changes need to be made to the workstation.
  Install standard package: MS Word, Excel, Outlook, Internet Explorer, Adobe Acrobat reader, Media Player
  Adobe Acrobat Professional
  Microsoft Publisher
  Microsoft Project
  Microsoft Powerpoint
  Other - Please specify all below
: 

Section 5: Configuration / Permissions

Set identical permissions to user name:: 
Set identical mapped drives to user name: 
Install DIFFERENT Printers? (Type NAMES of printers as they appear in your printer control panel): 
Install any other devices?: 
Any additional instructions for us?: 
Permissions to access folders & files:  Assign User to Specific Group(s) - list below
OR advise us of folder access permissions below
Assign to these groups, or allow to access these folder:: 

Section 6: Completion of Form

Please add any additional notes here that you would like us to make: 

Thank You

We look forward to actioning your request which will go through our normal ticketing system. We will respond to your request using our normal SLA response time obligations. Please click on the Submit button below and your ticket will be logged
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Address: PO Box 1251, Surfers Paradise, QLD, Australia 4217
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