IT Leaders : The Leaders in Business Computing
 

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Hi All Lately we have had some contractors finding it difficult to get professional assistance with their computers (IT). If you require any...

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Client Showcase

Different sized clients all with unique needs but a common goal: optimise their technology to improve their business bottom line. Here is a small sample of our client base.

Executive Alliance finds reliability and screws down IT costs to a fixed price

The Executive Alliance is a Gold-Coast based networking organisation.

It offers it's business members a high value unique way to interact with other business owners, in order to generate new clients, find new suppliers, and improve the skills of business owners and managers.

The Executive Alliance has a small busy office team that often has deadlines to meet in its monthly committments to members. Early on it had a member of staff who was very IT savvy and could manage many of the minor daily issues himself. He would then call IT Leaders only for issues that he could resolve quickly.

Since a staff reorganisation, this staff member moved on, and Wayne Armstrong appointed IT Leaders to provide full service IT for a fixed price each month, under our DRIVE {Performance] Plan. Now any of Wayne's team can get in touch with our Support Team and get daily issues resolved immediately by our experts. Like all of our DRIVE maintenance, the advanced technology at it's core allows us to conduct their monthly maintenance after hours so as not to interrupt staff. Physical inspections of equipment are carried out twice yearly, and our quarerly reporting service gives Wayne feedback on the performance of his equipment and ensures that IT systems are aligned with future business strategy.

By using IT Leaders, The Executive Alliance can get on with what they do best, knowing that their IT is in great hands, and no matter what happens their IT costs will not vary.


IT Leaders creates Australian first: Very High Speed (low cost) Internet for remote areas

Linc Energy was not the first Australian company who faced challenges with getting high speed connectivity into a remote area. 


Their Gas-To-Liquids plant outside of Chinchilla in Queensland is a world-leading energy technology that can turn coal into diesel and other liquid fuels.  But being so far out west, there are very limited options for high speed Internet to link the plant back to their headquarters in Brisbane.


As one project we were working on for Linc Energy, we looked into every available internet option including DSL technologies, frame relay, two-way satellite, 'megalink' and microwave.  Frame relay was initially chosen because it was the simplest technology to hook into their existing Telstra private network, but Telstra later advised the exchange at Chinchilla could not handle frame relay.  Satellite was attractive for simplicity and scaleable speed but the capital and running cost was prohibitive.


A more complex, DSL/Microwave link was the next likely candidate, but it was going to cost at least $70,000 initially and also create multiple potential points of failure and multiple vendors to manage.


So IT Leaders' engineers then looked into the possibility of using multiple wireless connections.  We knew that the wireless signal strength in the area was good but a single connection did not have enough bandwidth for the client.  Some research indicated that that what we wanted to do had never been done in Australia before. 


We imported some specialist technology and joined three wireless connections together, with a series of high gain, strategically located antennas and a load balancing multiplexing router.


The solution worked perfectly.  For around half the monthly fee or less of any other suitable solution, and a small amount of setup cost, Linc Energy now has highly effective, partially redundant, high Internet bandwidth at their remote facility.  Combined speed is a consistent 5.8Mbps download and 1.8Mbps upload.  That is three times the speed of Frame Relay, at half the cost, and closer to one tenth the monthly fees of a two-way satellite link with that downlink speed.


We can duplicate this configuration almost anywhere in Australia, for the benefit of Linc Energy's expansion plans, and for any of our other clients or enterprises that require it.  We can also add other levels of redundancy into the solution, for example adding a low bandwidth copper based connection (such as DSL, ISDN, one-way satellite or low end frame relay - whatever is available) and have automatic failover. This allows essential internet based services to continue to run in the event of a major wireless outage.


Adopting this innovative solution is just another example of how Linc Energy is a pioneer of new and creative technologies.


Please contact IT Leaders of 07 5597 5355 to discuss high speed Internet for your remote site.

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