Protect client data and improve how your people work with full-service IT consulting and support.
years in business
clients
professionals
I’m concerned our client data is vulnerable.
I’m tired of different systems that don’t talk to each other.
I need support with the basics – things like internet and remote work.
We audit and strengthen your cyber security posture.
We migrate you to a collaborative workspace like Microsoft 365.
We help your business run more effectively – without expensive downtime.
I’m concerned our client data is vulnerable.
We audit and strengthen your cyber security posture.
I’m tired of different systems that don’t talk to each other.
We migrate you to a collaborative workspace like Microsoft 365.
I need support with the basics – things like internet and remote work.
We help your business run more effectively – without expensive downtime.
Self-assess your cyber security strength with our free Essential Eight test – the easiest way to see how your business complies with the Australian government’s recommendations.
Leading professional services firms across Australia trust us with their IT.
Automatically back up your data to the cloud with a standard 90-day retention period.
Get the software and hardware your people need to share, store, and work on large design files.
Get qualified for large projects by meeting Australian cyber security standards like Essential Eight.
Meet regulator and client expectations through end-to-end cyber security and disaster recovery solutions.
Give your people access to the data they need, when they need it – without compromising security.
Reduce manual handling and transcription errors by unifying your digital workspace.
Protect client documents and data with cyber defences that include 24/7 monitoring and end user training.
Maximise your team’s billable hours through collaborative workspaces like Microsoft 365 that make data-sharing easier.
Enjoy 99.99% uptime across your network and phone – the reliability you need to support clients.
Build an effective remote workforce that communicates fluidly no matter where staff are based.
Track device locations, protect client data like website logins, and easily roll out software updates from one central hub.
Your team is tired of transferring data across dozens of SaaS tools. Unify their workspace with Microsoft 365 and then integrate any remaining third-party software.
Jason Deacon
CEO
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Benefit from just one IT partner – and simplified per-user pricing for all your managed IT.
Backed by market-leading
technology.
Talk through your business’s current IT with one of our IT solutions advisers.
They’ll explain the benefits you can expect when you switch to IT Leaders.
One of our technicians audits your current IT environment.
We’ll propose a solution that includes every product and service you need with monthly, per-user pricing.
Changing IT providers isn’t like it used to be.
Most of our clients switch to us with fewer than 5 minutes of downtime.
Change can be that easy.
Helping professional services firms take control
since 2003.
The most common type of cyber attack on businesses is email compromise (BEC). BEC attacks cost Australian businesses over $80 million in losses in FY22/23, with small businesses the most heavily affected.
One of the most common BEC attacks is invoice fraud – a fake invoice from an unknown supplier. More sophisticated scams include:
The first step you need to take is to reach Essential Eight ML1. If you already have robust cyber security in place, the only way to stop email compromise attacks that have reached end users is through ongoing training.
You need to teach your people that security always comes first. Don’t punish them for being cautious or double-checking – it’s better that they come to a real meeting a couple of minutes’ late than click a link to a fake one because they felt pressured and scared.
You need 2 things: a good security culture and ongoing training.
The first – culture – starts at the top. Teach your people that security is a priority. Invest in things like annual security briefings from IT consultants. Never punish staff for double-checking requests or following security protocols – it’s up to you and the rest of the leadership team to set an example.
You’ll also need to have your team undertake regular cyber security training. Generally, that means providing educational resources on things like password hygiene, phishing, and information security – and then running phishing tests that mimic the techniques used by real-world hackers.
For example, one of our training programs involves sending your staff scam emails that replicate the latest threat profiles in your industry. If a staff member does click on one of our emails, they’ll be flagged in our report to you and automatically enrolled in a targeted education sequence. It’s a simple but effective way to reinforce their awareness of cyber threats.
Many professional services firms have a mix of disconnected software and apps – often running on outdated or unsecure infrastructure. The result: duplicated costs and functionality, manual data-handling that leads to errors, a much greater threat surface, and a generally messy, ineffective setup that leads to slower delivery and higher costs.
Often, the best solution is a migration to a cloud-based workspace like Microsoft 365. Programs like Word and Outlook are the business standard, which makes uptake simple and straightforward for your staff. Microsoft also plays nicely with all varieties of professional services software – less double-handling, more backups, and no being tied to a single program just because it contains all your data.
Get in touch with us to ask about a Microsoft 365 migration (or talk through any of our other solutions).
