Supporting businesses from Caloundra to Noosa
Managed IT Services for Sunshine Coast Businesses
IT support, cyber security and cloud, looked after by one team you'll get to know by name. Charged per user, on one monthly invoice.
- 23+
- years in businesses
- 300+
- businesses managed
- 100%
- CSAT score
Anita Jakins, Eyes On Business'Always there to ensure our business is open and available to our client base.'
Sunshine Coast IT Support Without the Runaround
Most businesses come to us after the same few frustrations. Tickets that sit for days. A different technician every time, each one asking how your network is set up. An invoice that never quite matches the quote.
We've been fixing that for Queensland businesses since 2003. You get a small, consistent team of 15+ specialists who learn your systems, monitor them around the clock and deal with problems before your staff notice them.
- The same technicians every time, not a call-centre queue
- 24/7 monitoring that catches issues early
- Per-user pricing on a single monthly invoice
- Security built into everything we set up, not added later
Managed IT Services We Provide
Everything below can sit under one agreement, so you're not juggling 5 providers and 5 bills.
Managed IT and Helpdesk
Day-to-day support for your staff, proactive monitoring and patching, and one team accountable for keeping it all running.
Managed IT support
Cyber Security
Essential Eight implementation, endpoint and email protection, and security awareness training for your team.
Cyber security services
Cloud and Microsoft 365
Microsoft 365 setup and management, cloud migration, cloud backup and the ongoing care that keeps it all secure.
Cloud services
Business Internet and Networking
NBN business connections, network design, managed firewalls and Wi-Fi built for how your office actually works.
Internet and networking
VoIP and Teams Calling
VoIP phone systems, hosted PBX and Microsoft Teams calling, so your team can take calls from the office, home or on the road.
Business phone systems
IT Consulting and Planning
IT roadmaps, budgeting, vendor management and practical advice on using AI safely in your business.
IT consultingWhy Sunshine Coast Businesses Switch to IT Leaders
We're not a break/fix shop. Here's what changes when we take over your IT.
A Team That Knows Your Setup
When something breaks, you shouldn't have to explain your network from scratch. The same people handle your account each time, so fixes start faster.
Security From Day One
We've put security first since 2003, long before it made headlines. We're CyberCert SMB1001 Gold certified and specialise in Essential Eight journeys.
Advice, Not Just Tickets
We act as your virtual CIO. That means planning upgrades, managing vendors and telling you what's worth spending on, and what isn't.
How Switching IT Providers Works
Changing providers used to mean days of disruption. Most of our clients now switch with less than 5 minutes of downtime.
-
Book a Meeting
Tell us how your IT runs today and what isn't working. We'll explain what changes when you move to us, and what stays the same.
-
We Review Your Setup
A technician audits your current environment. We then send through a proposal covering every service on one monthly invoice.
-
We Handle the Move
We plan the cutover, deal with your old provider and manage each step. Your team keeps working.
Managed IT Support Across the Sunshine Coast
We support businesses right across the region, from Caloundra and Kawana in the south to Noosa and Cooroy in the north, and the hinterland towns in between. We also look after clients in Brisbane, the Gold Coast and throughout South East Queensland.
Most of our clients are professional services firms, manufacturers and transport operators. Think an accounting practice in Maroochydore, a fabrication business in Yandina or a freight company running out of Caloundra. Each has its own compliance and security needs, and we know them well.
- Noosa Heads
- Tewantin
- Cooroy
- Nambour
- Yandina
- Maroochydore
- Buderim
- Mooloolaba
- Sippy Downs
- Kawana Waters
- Caloundra
- Coolum Beach
- Palmview
- <5 min
- Average downtime when clients switch to us
- 24/7
- Monitoring of your systems, every day of the year
- 15+
- IT specialists on one team
What Our Clients Say
A few words from Queensland businesses we support.
'I have always been really impressed with the service I've received from IT Leaders. Josh and Anette have done a great job supporting our IT needs and Josh in particular has helped me time and time again for months. I highly recommend their services to anyone who needs reliable and friendly IT support services for their business.'
'The team at It leaders are always there to ensure our business is open and available to our client base. The computer world is our vehicle and IT leaders is our mechanic servicing all of it in the Computer world from Hardware to cloud integration.'
'Emma provided excellent technical support assisting our team with a recent set up. She listened, analysed the issue, kept the communication clear and open and resolved the problem. We've been working with IT Leaders for a few years now and would highly recommend them to other businesses.'
Managed IT Services FAQs
Can't see your question here? Call us on 1300 596 560 and you'll speak to someone who can answer it.
What areas of the Sunshine Coast do you cover?
We support businesses across the whole Sunshine Coast, including Noosa, Tewantin, Cooroy, Nambour, Maroochydore, Buderim, Mooloolaba, Kawana Waters, Caloundra and Coolum Beach. We also look after clients in Brisbane, the Gold Coast and across South East Queensland. If you're not sure whether we cover your area, give us a call.
How much do managed IT services cost?
Most of our managed services are bundled into one monthly fee per user, so your IT costs move in line with your headcount. Internet and one-off project work are billed separately. We give you a fixed quote after reviewing your setup, and there are no surprise fees.
How long does it take to switch IT providers?
Most clients switch to IT Leaders with less than 5 minutes of downtime. We audit your current environment, plan the cutover and deal with your old provider for you.
What is the Essential Eight?
The Essential Eight is a set of baseline cyber security controls recommended by the Australian Cyber Security Centre (ACSC). We implement and maintain the Essential Eight for Queensland businesses to reduce the risk of a breach.
Do you offer after-hours IT support?
Yes. Our monitoring runs 24/7 and our team is available around the clock for urgent issues. Standard hours are 8:30 am to 5 pm AEST, Monday to Friday. After-hours support may attract additional fees.
Which industries do you work with?
We work most closely with professional services firms (accounting, legal and financial), manufacturers and transport companies, as each has specific compliance and security needs. We support businesses in other sectors too.
Let's Talk About Your IT
Book a meeting with one of our consultants. We'll look at how your IT is set up today and tell you plainly what we'd change, and what we'd leave alone.