years in business
clients
professionals
Jason Deacon
CEO
Talk through your business’s current IT with one of our IT change consultants.
They’ll explain the benefits you can expect when you switch to IT Leaders.
One of our technicians audits your current IT system.
We’ll then put together a proposal that includes every product and service you need in one monthly invoice.
Changing IT providers isn’t like it used to be.
Most of our clients switch to us with fewer than 5 minutes of downtime.
Change can be that easy.
Benefit from simplified monthly billing – one invoice, charged per user, for all your managed IT.
There’s a reason we’ve stayed constant in an industry that’s always changing.
It’s because we were founded on the fundamentals: deep technical expertise, a security-first focus, and a relentless pursuit of better, faster service.
Helping Queensland brands take control
since 2003.
since 2003.
During your first meeting with us, we’ll work out exactly what IT requirements your business has. We’ll then put together a recommendation based on your current and future requirements.
Our managed services are deliberately designed to be as simple as possible: one monthly invoice, charged on a per-seat basis. That means you’ll only ever pay for the IT your team actually needs.
The different line items – the products and services included in your monthly seat fee – are detailed in our agreement with you. If you want to add or remove certain products or services at any time, we’ll update our agreement and adjust your per-seat pricing.
Most of our clients go from booking their first meeting with us to being fully onboarded in less than 2 weeks. Some organisations have more rigorous internal assessment processes that they need to go through. Others have complex IT infrastructure that might take our technicians longer to audit. If that’s the case, we’ll let you know as soon as we do.
It depends on what services you’re running. Most of our clients experience minimal downtime when switching to us, but extremely complex environments and legacy infrastructure may require more time. If downtime will impact your business, we’ll work with you to schedule an appropriate time after hours so we don’t interrupt your day-to-day operations.
The Essential Eight is a set of cyber security strategies recommended by the Australian government. There are 4 maturity levels:
All businesses should aim to meet ML1. Some insurers require it and it’s a good way to fulfil your obligations as a director. Under various pieces of legislation – including s 180 of the Corporations Act 2001 (Cth)– directors can be held liable for cyber security breaches.
For most businesses, especially those that hold sensitive data, ML2 is better. It’s relatively easy to achieve and delivers a much higher level of protection – which, when the average small business cyberattack costs $44,000, matters a lot.
