Business IT Support

We Offer Comprehensive Business IT Support Services and Computer Repair Solutions

No Matter The Size Of Your Business

Business IT Support

Business IT Support is where we started and what we excel at. With IT Leaders, your business technology will be closely monitored by our state of the art monitoring solutions and managed by our elite engineers. Let us worry about your technology while you focus on running your business.

At IT Leaders, we design IT support solutions to suit your business size and budget requirements. These can range from monitoring and patching services, to fully unlimited support plans. Being a Microsoft, HP and Lenovo partner, we have the resources and skill sets to handle any size business support requirement or infrastructure project.

How We Can Help You

Small Business IT Support Services

IT Leaders has a proven track record of industry-leading support services.

Small Business IT Support

Our small business IT support reaches businesses of all sizes and types.

Fixed Price IT Support

IT Leaders Fixed Cost IT Support plans represents a commitment to building a longer-term, more strategic business relationship with IT Leaders.

Managed IT Support

Let us support your business with reliable Managed IT services.

Making your IT Services Easy

Small Business IT Support

Our small business IT support reaches businesses of all sizes and types. Whether you’re a large company with several branches throughout the country, or a small family-owned shop, our IT Leaders team will create customised IT solutions to suit your business’s demands.

For small companies, handling your own IT can be a tedious and time consuming task, as well as proving very costly if you do not have the required expertise.

Outsourcing your IT Support is an economical and hassle free solution. IT Leaders Small Business IT Support services and plans are a cost-effective way for you to access high quality IT support, with personalised strategies to match the needs and requirements of your business at an expense you can afford.

We provide a range of proactive IT support services to keep your small business running. We also offer straight forward suggestions around the technological challenges that you may be facing.

Our local business packages can be as easy as helpdesk jobs and escalations, to more complex needs, such as onsite maintenance, system integrations as well as Fixed-price projects.

Making your IT Services Easy

Fixed Price IT Support

IT Leaders Fixed Cost IT Support plans represents a commitment to building a longer-term, more strategic business relationship with IT Leaders. This allows IT Leaders to take more responsibility for a client’s current IT stability and reliability, and for ensuring a client is aware of suitable technology trends and advancements that may be advantageous to your specific business.

With an IT Leaders fixed cost IT support plan, a monthly fee is charged for a schedule of included services required to support your IT network. These included services are flexible but generally include such services as unlimited helpdesk, unlimited remote support services, remote monitoring, and a schedule of on-site visits, as required, and preventative maintenance of the network.

  • IT problems cause lost opportunities, wasted staff wages and frustration. For every 10 staff members that can’t work for 1 hour, your business burns between $400 and $800 per hour. Prevention is better than a cure.
  • When maximum efforts are directed at issue prevention, rapid resolution and future planning, overall costs are reduced.
  • Prevention and rapid mitigation require a lot more technical time, planning and expensive technical tools. With a fixed price service agreement, we perform an enormous amount of work behind the scenes to deliver you improved reliability and productivity.
  • Budgeting is also far easier with a fixed price agreement, and our competitive prices put it within reach of every business.

Making your IT Services Easy

Managed IT Support

Let us support your business with reliable Managed IT support services. By improving your IT operations and productivity, we can make your business run smoothly and seamlessly.

  • Actively monitoring your business computers and servers
  • Save money and time with smart systems
  • Enhance security and compliance
  • Have great access to new technologies
  • Predictable pricing and manageable costs.

Phone Help

We know how hard it can be to solve technical problems. Call our friendly team and you will be connected with one of our IT Leaders engineers straight away. We will try to solve your problems over the phone first, and we’ll escalate it to our onsite IT support if necessary.

Help is literally a phone call away.

Our Services

We Can Help You With

Networking &
Wifi Setup

Mobile & Onsite
IT Support

PC Repairs
& Updates

IT Support
Plans

Extended Hours
Options

Data Backup
& Recovery

Security &
Firewalls

Certified &
Trained Engineers

Contact IT Leaders Today

No matter what type of IT support you need, IT Leaders is here to support you. Fill in your details below & we’ll be in touch or call us on 1300 596 560 today!

Frequently Asked Questions

FAQs

E-mail, Document Management & Communication services.
Microsoft 365 software suite (Word, Excel, Outlook etc)
Consultation and deployment of solutions appropriate for their requirements.

5-10 user environment with minimal IT infrastructure.

Ensuring the business is running as efficiently as possible and not affected by costly downtime.

An IT consultant can increase your profit margins by enabling staff to be significantly more efficient.

A company which provides extensive support whilst ensuring that all your IT requirements are exceeded and all systems are working as efficiently as possible.

We have IT support packages for as little as $345ex per month.

This depends entirely on the service agreement you have with your IT support provider. Usually 1.5-2x your standard hourly rate.

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