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    Comprehensive IT support and maintenance services to ensure smooth business operations.

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    Secure, private networking solutions tailored for your business's specific needs.

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    Flexible cloud solutions for secure, scalable, and efficient data management.

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    Robust networking services to keep your business connected and efficient.

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    High-speed NBN services to boost your internet connectivity and productivity.

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    Advanced voice communication solutions to enhance your business communications.

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    Innovative PBX systems providing reliable and scalable telecommunication solutions.

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    Enhance your online presence & streamline operations with our tailored web solutions!

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    Protect your digital assets & safeguard your business online with our comprehensive cyber security services.

  • Services

    IT Support Services

    We offer tailored IT support customised to your business or enterprise needs & operations, ensuring optimal performance of your systems and infrastructure.

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    Business IT Support

    Get specialised IT support for your business that ensures your technology aligns with your specific business goals, enhancing efficiency and productivity.

    IT Consulting

    Make informed decisions, implement effective strategies, and navigate complex landscapes with the help of our expert IT consultancy services!

    IT Procurement Services

    Let us assist you in acquiring the best tech solutions at competitive prices so that your business gets superior value, quality & performance.

    Managed IT Services

    Our innovative Managed IT Services drive business growth & scale with you! We work with you to understand your specific Managed IT needs, creating solutions that improve your IT infrastructure at a simple fixed monthly rate.

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    Managed IT Support

    Experience hassle-free & cost-effective IT outsourcing to take the complexity out of IT management for your business.

    Managed Backups

    Safeguard your critical data, minimise downtime and ensure quick recovery when you need it, for total peace of mind and continuity.

    Managed IT License Management

    Streamline your IT lincense renewals and software license management to ensure compliance and optimised usage.

    Managed Firewall

    Fortify your network's security, protect against unauthorised access & evolving cyber threats for effective collaboration and operations.

    Microsoft 365

    Transform and modernise your workplace with our comprehensive M365 Solutions. Designed to foster collaboration, enhance flexibility & enable seamless connectivity from any location!

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    Microsoft 365 Migration

    Seamlessly migrate to Microsoft 365 with our smooth transitioning process for minimal downtime.

    Microsoft 365 Backups

    Protect your critical M365 data with our robust backup solutions, ensuring data integrity and security.

    Email Signature Management

    Manage & unify your organisation's email signatures, reinforcing your professional brand identity.

    Microsoft Teams

    Achieve unparalleled team collaboration with Microsoft Teams for Business or Enterprise!

    Cyber Security Solutions

    In today’s ever-changing digital landscape, robust cyber security is essential. We develop tailored solutions that protect your business and safeguard sensitive customer information for confidence and peace of mind!

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    Email Security

    Fortify your email communications to safeguard sensitive data and ensure uninterrupted business operations.

    Endpoint Security

    Enhance the security of your endpoints, from laptops to mobiles, ensuring compliance & threat protection.

    Cyber Security Training

    Empower your staff to proactively handle cyber threats & foster a culture of cyber awareness and preparedness.

    Essential 8 Simplified

    Implement a streamlined Essential 8 cyber strategy to effectively mitigate cyber risks in your business.

    Cyber Security Audits

    Conduct cyber audits to identify vulnerabilities, enhance security measures & ensure robust defences.

    Cloud Computing

    Reduce your IT infrastructure costs, increase operational efficiency and flexibility & improve the overall performance of your systems with our versatile and scalable cloud computing services for business and enterprise.

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    Cloud Computing Services

    Enjoy fully scalable & versatile cloud computing services to drive business efficiency.

    Cloud Migration

    Our seamless migration services ensure a smooth transition and integration with your IT systems to the cloud.

    Cloud Backups

    Benefit from reliable cloud backup solutions to protect your critical data and client information.

    VoIP Telephony

    Our VOIP telephony solutions provide a cost-effective and flexible solution for businesses to communicate with their clients & employees. Enjoy greater mobility, scalability, and accessibility compared to traditional phone systems!

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    VoIP Phone Systems

    Discover our state-of-the-art VoIP phone systems for superior communications.

    Remote Workplace Solutions

    Explore our innovative IT solutions to support efficient remote work environments & hybrid teams.

  • Industries

    Transportation

    Specialised IT solutions for the transportation sector.

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    Professional Services

    Tailored IT services for professional service providers.

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    Education & Government

    Specialised IT services for educational institutions and government bodies.

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    Healthcare & Aged Care

    Custom IT solutions for healthcare and aged care facilities.

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    Manufacturing

    Advanced IT solutions to streamline manufacturing processes.

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    Mining & Resources

    Robust IT solutions for the mining and resources industry.

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    Retail Industry

    Explore our innovative IT solutions for the retail industry.

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  • Resources

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    Blog

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  • Contact
Call: 1300 596 560

Leading the Way in IT Support Solutions

IT Support Services

Here at IT Leaders, we offer a comprehensive range of professional IT support services delivered onsite and remotely for your business. Whether you're just beginning your business journey or already leading an established company, our customised IT Support services guarantee smooth technological functioning at all times. Embark on a journey of expert IT assistance with us today!

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Leaders in Business IT Support Services - IT Leaders

IT Support To SUit Your Business

Discover Our IT Support Services

IT Support
Services

Our experienced team is dedicated to improving your cyber security and performance by delivering high-end IT Support Services for your business.

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Managed IT Services

Eliminate uncertainty with a thorough evaluation of your specific business IT needs, goals & challenges with our customised Managed solutions and support services.

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Cloud Computing Solutions

Discover scalable, secure & efficient services, tailored to enhance your business’s digital agility. Propel your enterprise forward with advanced cloud strategies!

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VoIP Telephony Services

Find the ideal VoIP solution tailored to your business needs. Elevate your business communications & efficiency with our top-tier VoIP telephony solutions!

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Tailored IT Consulting

Streamline your processes with our expert IT consulting. Enhance efficiency & implement innovative technology solutions to drive digital transformation!

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Comprehensive IT Support Tailored To Your Needs

For over 20 years, IT Leaders has provided top-tier IT Support Services across Gold Coast, Brisbane, and Australia-wide. Our services include both on-site and remote IT support, managed from our Gold Coast office, with a network of qualified IT technicians across South East Queensland and Northern New South Wales for prompt on-site assistance.

Central to our mission is delivering exceptional IT support nationwide, covering server and network management, Point of Sale (POS) systems, wireless network design, mobile device management, and Mac deployment support. We specialise in cloud computing solutions, particularly with Microsoft 365 & Google G-Suite, alongside a broad spectrum of applications, virus management, cyber security, and redundancy strategies.

With IT Leaders, your business gains access to our expert team and advanced systems for continuous monitoring and support, ensuring you have a dedicated team of IT professionals at your service! Get in touch now to discover our range of IT Support Services packages.

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Managed IT Support Solutions

IT Leaders is synonymous with excellence in Managed IT Support Services. Our bespoke managed IT solutions are meticulously crafted to transform technology into a powerful asset for business expansion. Our expertise in the ever-changing digital world enables us to develop solutions that are both scalable and flexible, meeting the unique demands of contemporary businesses and expanding enterprises.

We blend innovative practices with a focus on customer needs, ensuring your IT infrastructure accelerates business progress, instead of hindering it. Partnering with us for IT Support means choosing a future where technology drives growth, efficiency, and achievement. Contact us to discover more about our Connect Care Managed IT suolution!

The team at IT leaders help you with the following:

Cloud Systems

User Support

VoIP Telephony Services

Managed IT Licensing

Remote Workforce
Enabled

Managing Existing Physical Infrastructure

Monitoring Your Business Computers & Servers

Affordable IT Support Services

IT Support Service Packages

Starting from $69 per user per month

IT Leaders offers a range of Unlimited IT Support Services Packages, tailored to encompass all aspects of your corporate IT needs. Starting at just $69 per user, per month, our packages are scalable to align with your specific business requirements. Contact us today to find out more!

  • Unlimited Remote Support
  • Dedicated Account Management
  • Dedicated technicians
  • SLA Guaranteed response times
  • Fixed Price Replacement & New Computer Setup and Installs
  • Proactive monitoring systems are active 24 x7
  • Daily backup checks
  • Daily Server monitoring
  • Daily Device monitoring
  • Daily Antivirus monitoring* (with supported Antivirus)
  • Daily Firewall monitoring
  • Backup monitoring with data testing
  • Weekly PC & server security patching
  • Regular reporting and quarterly reviews with strategy meetings.
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Scalable IT Support Solutions

Benefit From Our Expert Onsite & Remote IT Support Services!

Our IT service desk directly connects you with a technician, enabling immediate resolution for most computer issues.
  • Remote Solutions: We can access & repair your computer remotely over the internet, often resolving issues while you’re on the call for total convenience.
  • On-Site Solutions: For issues requiring a hands-on approach, our mobile IT support team is ready to provide on-site assistance throughout SE QLD. From computer issues to networking challenges, our skilled technicians are equipped to swiftly address your needs.

Catering to enterprise & business users, we understand the inconvenience of computer problems. Our extensive IT expertise positions us as a leading solution provider for all your computer-related issues! Get in touch with us today to learn how we can assist you with all your IT Support needs!

IT Consulting

With extensive experience in IT Consulting, we have a specialised team to help you with your next project. Make sure you get the best strategy and planning advice from the right company. If you’re about to embark on a large project or need ongoing expert strategy and planning advice, IT Leaders has a range of IT Consultants and experts to assist you along the way.

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Cloud Services

With hosted virtual server environments run by a high quality IT provider, the complexities are taken care of, resulting in zero capital cost, a cash-flow friendly monthly access fee, the latest technology, it’s also simple and has immediate adaptability to your business growth needs.

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VOIP Telephony Services

Power your growing business operations and save money with communication that was built for the future. VoIP technology is short for ‘Voice Over Internet Protocol’. This technology lets you make and receive calls from over the internet instead of a regular copper network.

Our cloud PBX system is flexible, scalable, easy to use and packed with the latest features. This is the perfect VoIP communications solution to transform your business. Our Connect PBX solution allows you to easily set up new phones within minutes.

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Ad Hoc IT Support

If you prefer an IT services provider that you can call on whenever you have an IT problem but prefer not to sign up for a monthly service, then look no further.

We are an IT support company that provides an affordable hourly ad-hoc support option. Our computer support technician will provide onsite or remote IT assistance to sort out your IT problems for a set hourly fee. We also offer pre-paid blocks of business IT support hours for purchase which better suits some smaller business requirements and helps reduce running costs. These can be used when needed and recharged when they have been used.

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Microsoft 365 Support

IT Leaders have a dedicated computer support help desk and an easy ticket management system. With our highly experienced consultants and engineers who are readily available to provide effective and efficient Microsoft 365 support, we are here to help you with all your computing needs. 

We understand that downtime can be frustrating and stressful. We aim to ensure that your workplace is running at maximum efficiency and that any IT issues are resolved quickly and effectively by our dedicated support team!

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Cyber Security Support

As trusted IT service providers, we’re in a constant battle to protect our clients’ businesses and their customer’s information from ransom attempts, corporate espionage and other malicious activities.

Many of the tools and barriers used in previous years no longer work in the modern IT era, and hence, multiple layers of protection are necessary. If your business has no strategy to counter cyber security threats, then your business could inevitably be breached, and you will lose sensitive data, time and money. Contact us today to learn how we can help keep your business and sensitive data protected!

Contact Us

See Why Clients Trust IT Leaders

Proactive and Reliable IT Support & Maintenance

We understand that no two businesses are the same. That’s why we design your IT Support package to perfectly suit your individual business needs and budget. Our personalised and proactive approach involves regular monitoring & maintenance of your IT systems, ensuring they are always running at peak performance. 

We utilise advanced diagnostic tools to identify potential issues early, reducing downtime and increasing productivity. Our team is committed to providing fast, effective solutions, and our reliable IT Support Services ensure your IT infrastructure is consistently secure, efficient, and up-to-date. 

Trust in IT Leaders to keep your business technology ahead of the curve, giving you peace of mind and the freedom to focus on growing your enterprise!

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Discover Our Trusted Technology Partners

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Have Questions?

Connect With Us

We’re ready to answer your queries. Fill in your details below and we’ll be in touch as soon as possible, or call us today on 1300 596 560!

Frequently Asked Questions

What should I look for in an IT Service Provider?

First of all, choose a company that has a good culture.

The IT Support Company should ….

Be Personable.

  1. Be Knowledgeable.
  2. Be Available at short notice in times of emergencies.
  3. Always have good attention to detail.
  4. Constantly on the lookout for security loopholes.
Do you have different levels of support?

We offer ad-hoc IT support, hourly blocks and managed IT support options, ask us which is right for you. We can customise our plans to suit any business.

How quickly can I get IT Support?
Immediate IT support is just a phone call away. For urgent requests please phone, for non-urgent requests you can either call, fill out the form, or send an email enquiry. Our help desk can take care of a lot of issues remotely or advise if an onsite visit may be required to address your issues.
What are your response times?

Typical response times are within 24 hours, urgent matters are escalated and dealt with within 1 to 2 hours.

Are you insured?

Yes, our personal liability insurance protects us and our clients from accidental damage.

Do you provide 24/7 IT Support?

Yes! We provide 24/7 IT support to our existing clients. Support is reserved for emergencies only.

What is involved in changing IT Support companies?

Initially, we will have a meeting with you and go through all the aspects of your IT support. We will find out, what’s been working, and what hasn’t been working. We will then identify what passwords are required across the network and internet platforms prior to notifying the existing IT support. We will also make sure that you, the client, are not at risk by making sure you have a good backup of your data in hand prior to notifying your existing IT Support. We make sure to protect the clients’ interests every step of the way.

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Fixed Price Technology Management Brochure

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Professional IT Services that are optimised to change and grow as fast as your business!

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