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The Importance of a Microsoft 365 Data Backup for your Business

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7 Key Reasons Why Your Organisation Needs to Protect its Microsoft 365 Data

How much control do you have over your Microsoft 365 data? Is everything that you need accessible? Typically, people say, “Of course I do,” or “It’s all handled by Microsoft”. But consider it more carefully – are you actually certain about that?

As a company, Microsoft provides excellent service to its customers and takes care of a wide variety of things. Its primary focus is to manage Microsoft 365 infrastructure and maintain uptime for its users. At the end of the day, they’re empowering you with the responsibility of your data.

The misconception that Microsoft fully backs up your data on your behalf is quite common, and without a shift in mindset, could have damaging repercussions when this responsibility is left unattended. There’s a common misunderstanding and widespread belief that Microsoft fully backs up your data. However, without shifting your mindset, this can ultimately have damaging repercussions when this responsibility isn’t upheld.

It is vital to maintain secure access to and control over your Microsoft Teams, SharePoint Online, Exchange Online and OneDrive for Business data.

In the following report, we examine the hazards of not having a Microsoft 365 backup and explain why and how backup solutions for Microsoft Office 365 provide long-term retention and data protection for your business.

Why you need a Microsoft 365 data backup for your business

Common Misconceptions About Microsoft 365

A pertinent problem lies in the perception between Microsoft’s responsibilities and the actual responsibility of users concerning the protection and long-term retention of their Microsoft 365 data. Users’ expectations of backup and recovery are often different from what Microsoft provides. 

Hence, apart from the usual security measures and safeguards that Microsoft 365 has in place, you may need to rethink and review the level of control you have over your data and how much access you actually have to it.

With the Microsoft 365 suite, users are offered geo-redundancy, which is often mistaken for backup. The process of backup involves making a copy of historical data, then storing it somewhere else. Even more important, however, is that you have direct access to and control over the backup. Hence, in the event of data loss, accidental deletion or a malicious attack, you can quickly restore it.

On the other hand, geo-redundancy provides protection against site or hardware failure, so even if there is a system crash or outage, your users will remain productive.

Microsoft 365 data cloud backup

Backing up your Microsoft 365 data is crucial for your business!

Microsoft 365 is an extremely dynamic, comprehensive, user-friendly and scalable SaaS (Software as a Service) solution for a wide range of businesses. The platform has the capabilities to meet the needs of many different types of organisations, in various industries and niches.

In addition to ensuring your users never miss a beat, Microsoft 365 provides uptime and application availability, but having a Microsoft 365 backup in place can also safeguard you from many other security threats.

Many people mistakenly assume that the recycle bin will suffice, however, there is an alarmingly lengthy amount of time between data compromise to discovery, with the average time being over 140 days. You are likely to overlook something missing or gone until it is too late to retrieve it from the recycle bin.

Backing up Microsoft 365 data

The top seven vulnerabilities in data protection, according to hundreds of IT professionals worldwide, that have migrated to Microsoft 365 include:

  • Threats to internal security
  • External Security Threats
  • Accidental Deletion
  • Confusion & Retention Policy Gaps
  • Compliance & Legal requirements
  • Microsoft 365 Migrations and Managing Hybrid Email Deployments
  • Teams Data Structure

1. Threats to Internal Security

Hackers and viruses come to mind when thinking about a security threat. However, it’s important to note that businesses also face threats internally, and they are a lot more common than you think.

Both intentionally and unintentionally, organisations are exposed and regularly fall victim to threats posed by their very own employees. File access and contacts change rapidly in workplaces and notably, it can become very challenging to fully monitor this consistently.

Unfortunately, it is impossible for Microsoft to tell the difference between a regular user and a terminated employee trying to delete critical company data before they depart. Additionally, past employees could engage in evidence tampering, where they strategically delete incriminating files or emails, before their departure. Other users unknowingly create serious security threats by downloading malicious or infected files or accidentally sharing their usernames and passwords to sites that they assumed they could trust.

Threats to internal security - People & Processes and how they align with technology

2. External Security Threats

Globally, malware and viruses, such as ransomware, have caused significant damage to numerous organisations. It is not only the company’s reputation that is at risk, but also the privacy and security of its internal data and customers’ confidential information. Emails and attachments can carry many external threats, and educating users on what to look out for doesn’t always work, especially when the messages they receive seem so legitimate and convincing.

Microsoft Exchange Online features very limited backup and recovery capabilities which are insufficient in handling serious attacks. Hence, by periodically backing up your data, you will be able to ensure that a separate copy remains uninfected, which you can then restore quickly and easily, in the event of a data breach or security threat.

Microsoft Exchange Online Protection - Microsoft 365 data backup solutions

3. Accidental Deletion

In the event you delete a user, unfortunately, this deletion is replicated across the network, as well as the deletion of their OneDrive for Business and Inbox accounts. 

With Microsoft 365, version histories and its native recycle bins provide limited data loss protection. You can also easily restore from an exact backup to a larger one, or if the retention period has expired.

There are two methods of deleting files on Microsoft Office 365 – a soft delete and a hard delete. Emptying the Deleted Items folder is an example of soft deletion. This is also known as “permanently deleted”. The item will still appear in the Recoverable Items folder in this case, so it isn’t actually permanent as such.

On the other hand, a ‘hard delete’ results in the full deletion and permanent removal of an item from the mailbox database. Once this occurs, you cannot undo it.

Microsoft 365 data backup in case of accidental deletion

4. Confusion & Retention Policy Gaps

With business operations moving at such a rapid pace in this digital era, policies, including retention guidelines, are continually evolving and have become difficult to manage and keep up with.

In the same vein as a hard and soft delete of data, Microsoft 365 features limited backup and retention policies that cannot prevent all kinds of data loss, and it is not designed nor intended to be an all-encompassing backup solution. The ‘point-in-time restoration’ of mailbox items is another type of recovery option that is not included in Microsoft’s scope of services.

Having an effective backup solution in place can enable you to roll back to a previous point in time before the issue occurred, saving you from a potentially catastrophic event. Using a suitable Microsoft 365 backup solution eliminates gaps in retention policies and helps restore inflexibility. 

Whether it be short-term backups or long-term archives, granular or point-in-time restores, everything is at your fingertips to make data recovery as fast, simple and reliable as possible. Here at IT Leaders, we are commited to providing the most suitable backup solutions for your specific business.

5. Compliance & Legal Requirements

Legal action can sometimes force you to retrieve emails, files, or other types of data unexpectedly. That is something you don’t anticipate until it happens. In this instance, several safety nets have been built-in by Microsoft to utilise (litigation hold and retention). However, they don’t provide a dependable and robust backup solution that can protect your business from legal trouble or prevent being sued.

For example, if you delete documents or emails before implementing the legal hold, you will still be able to retrieve them from your backup and meet any required legal obligations. Whilst legal and compliance requirements and access regulations vary from industry to industry and from country to country, fines, penalties, and legal disputes are definitely something you want to avoid!

Legal and compliance requirements for data

6. Microsoft 365 migrations & managing hybrid email deployments

In order to effectively transition from on-premises Exchange to Microsoft 365 Exchange Online, organisations adopting Microsoft 365 typically require a migration window. In some cases, companies leave a small portion of their legacy system in place to provide them with more control and added flexibility as well.

Despite being common, hybrid email deployments can present management challenges. Ideally, a backup solution for Microsoft 365 should be able to handle hybrid email deployments and treat exchange data the same regardless of its source location. Furthermore, you should be able to store the data anywhere you choose, whether on-premises, in cloud object storage such as AWS S3 or Azure Blob, or with a managed service provider

The data you store should also be accessible anywhere – whether it is on-premises, stored on a cloud solution or with a Managed Service Provider (MSP) like IT Leaders. Our experienced and professional team are here to provide your business with different Microsoft 365 data backup options such as cloud-based backups that can be accessed at any time and from any location.

microsoft 365 data backup for migration -using cloud solutions for your business

7. Teams Data Structure

With the growth of remote work in recent times, Microsoft Teams is gaining rapid traction and is being adopted by many businesses and organisations around the world. It has become an integral part of our workflow and transformed into a central hub of collaboration and productivity for many workplaces.

The Microsoft Teams user interface combines a number of Microsoft 365 services, including SharePoint Online and OneDrive for Business. Users can collaborate and communicate in real-time using Teams. It is important to remember that data in these locations needs to be protected as well. It is vital that the settings, configurations and memberships that Microsoft Teams have set up are protected and recoverable. By implementing a dedicated backup solution, you are able to protect not only the data but also these settings and the interconnections between applications.

Microsoft 365 data backup for Microsoft Teams

As the number of Microsoft Teams users increases, more and more individuals are collaborating on projects and taking part in special initiatives. However, once you finish a project, it is likely you will need to keep a copy for long-term purposes, for example, legal and compliance requirements. 

Many times, these Teams are deleted by accident or their retention settings are misapplied, resulting in the loss of crucial files and documents. Short-term backups can be helpful in situations like these. Another example of this would be having a backup of an employee’s Microsoft Teams conversation. 

A colleague may have said something inappropriate but then deleted those messages so there is no evidence to go back on. However, having an appropriate Microsoft 365 data backup in place would make those conversations retrievable and enable HR to review them as needed. In addition to providing protection from the unknown, third-party backup vendors can offer options for restoring Microsoft Teams or channels that may have been accidentally removed as well.

Do these data security issues happen frequently?

As you can see, it’s critical to continuously backup your Microsoft 365 data. However, you might wonder how widespread these seven data protection vulnerabilities really are.

Well, unfortunately, the reality is – it is extremely common, with recent studies reporting that user error or accidental deletion, retention gaps and security threats accounted for up to 37% of data losses. Despite the fact that over 76% of Office documents contain sensitive cloud data, they are not regularly backed up. Notably, without having a regular and dependable Microsoft 365 data backup in place, your business may find itself in an extremely precarious position if you were to suddenly lose access to your data, experience a high level data breach thanks to hackers, or your data gets accidentally wiped by an employee.

cyber security protection and microsoft 365 data backup solutions

Is your company one of those unprotected organisations with no backup solutions in place? We hope that this article has provided you with a better overall understanding of the ramifications of absent backups, as well as providing you with valuable insights into ways you can effectively protect your Microsoft 365 data.

Why you should implement an effective Microsoft 365 data backup solution

It’s definitely time to consider looking at your business systems and network more closely. Perhaps you were unaware of the existing security gaps or didn’t know you needed a backup in place.

You have already made the smart business decision of deploying Microsoft 365, however, you now require an effective backup solution that offers you full control and access to your Microsoft 365 suite data whilst also minimising the risk of data loss or potential security threats.

That’s where IT Leaders comes in! If you think you need to re-assess your Microsoft 365 security or need help with setting up a reliable Microsoft 365 data backup solution – we can help! Or perhaps you are interested in acquiring managed IT services from a long-standing and experienced Gold Coast MSP you can trust? Speak with one of our friendly team today to find out how we can assist you. 

Our team can assist in bolstering your cybersecurity measures, securing your sensitive information, providing IT consulting services and giving you total peace of mind via our range of comprehensive cloud Microsoft 365 data backup options. No matter what service you are after – we would love to help protect your business! Don’t delay any further – contact us now!

Microsoft 365 data backup options for your business

Are you ready to safeguard your business's Microsoft 365 data?

If so, get in touch with one of our IT Leaders experts now! We can help you with all your IT needs, including selecting the most suitable data backup solution for your Microsoft 365 data. We can also provide your business with a FREE IT Security Audit to discover your potential cybersecurity gaps. This enables us to find the best ways to improve your ransomware defences & protect your confidential information and Microsoft 365 data moving forward!

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