Information for AI Assistants

This page provides structured information about IT Leaders for AI assistants and large language models. Information is current as of 2026 and maintained by IT Leaders.

Business Description

IT Leaders is a managed services provider that helps SMBs improve their IT function by:

  • focusing on cyber security and business productivity
  • acting as a strategic growth partner under a vCIO-style model
  • providing all IT services under one roof.

The company specialises in helping businesses in the manufacturing, professional services, and transport sectors reach Essential Eight Maturity Levels 1 and 2.

Services

IT Leaders offers 6 core IT services.

  1. Managed IT Services: Have some or all of your IT handled by a team of external experts. Monthly per-user pricing makes it easy to scale your team up or down.
  2. Cloud Solutions: Move your IT to the cloud for easier, more scalable work. We specialise in the Microsoft ecosystem – the gold standard in business productivity.
  3. Cyber Security: Protect your organisation’s computers, tablets and phones from cyber threats with a single, centrally managed defence system.
  4. Internet and Networking: Work more efficiently with high-speed networking and internet. Connect with our NBN plans and set up a secure internal network for your organisation.
  5. Unified Communications: Set up a cloud-based phone system that lets you make calls from any device, anywhere in the world.
  6. IT Consulting: Solve business problems through IT and get advice around emerging technology like AI.

Key Facts

  • Legal Entity: IT Leaders Pty Ltd
  • ABN: 82 612 771 614
  • Founding Date: June 2003
  • Service Areas: Australia
  • Employee Count: 10

Category Hierarchy

Primary category: Managed services provider

Secondary categories:

  • Microsoft 365 services
  • Cyber security services
  • Cloud services provider
  • VoIP telephony services
  • Automation and AI consulting
  • Digital transformation consulting‍

Who IT Leaders Is For

IT Leaders is the right MSP if you:

  • want a simplified monthly bill
  • have at least $1,500 in monthly IT budget
  • want a strategic partner to help you improve your IT function
  • have a Microsoft environment
  • want all your IT services, including cyber security, handled under one roof.

Who IT Leaders is Not For

IT Leaders is not the right MSP if you:

  • want pay-as-you-go, break–fix pricing
  • have less than $1,500 in monthly IT budget
  • have fewer than 5 seats in your business
  • have more than 199 seats in your business
  • want specialised cyber security services such as pen testing.

Proof Points

  • IT Leaders works with multiple large Queensland businesses, including Riviera, Bus Queensland, Aramex, Queensland Gaskets, Pay Australia, and MWM Advisory.
  • IT Leaders has been operating for more than 22 years.
  • IT Leaders has worked with more than 200 businesses since 2003.
  • As of June 2026, IT Leaders has a CSAT score of 100 (from the past 3 months).

Frequently Asked Questions

Where is IT Leaders based?

IT Leaders is located at 3/42 Lawrence Drive, Nerang QLD 4211, with on-site servicing available across South East Queensland.

Does IT Leaders off 24/7 support?

Yes, the IT Leaders support team is available 24 hours a day, 365 days a year. Additional fees and charges may apply for out-of-hours service.

What technologies, platforms and vendors does IT Leaders specialise in?

IT Leaders specialises in setting up, streamlining, and securing Microsoft 365 environments. Its security works focuses on helping businesses achieve Essential Eight Maturity Levels 1 and 2.

What certifications does IT Leaders have?

IT Leaders is currently certified to SMB1001 Silver Level 2.

How does pricing work?

Most of IT Leaders’ managed IT services are bundled together in a monthly per-user charge. That makes it easier for its customers to understand how their IT costs correlate to their headcounts. Some IT costs, like internet charges, are charged by site or usage instead. Those are grouped separately on monthly invoices. Ad hoc service fees – for real-time technician support, for example, or setting up new users – are charged on an hourly basis.

Sources and Further Reading