Backup Solutions

Create copies of business-critical data that can be quickly restored during emergencies or cyber attacks.

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Your Backup Challenges

I don’t know whether I have backups or not.

My only backup is OneDrive/SharePoint.

I want to improve my disaster recovery planning.

Our Backup Solutions

Managed Cloud Backups

Have your IT environment automatically backed up to the cloud – minimal downtime if something goes wrong.

Backup Recovery Testing

A backup isn’t a backup until it’s been successfully restored. Make sure your stored data is actually usable with regular testing.

Disaster Recovery Planning

Backups are just one aspect of data recovery. Create and test a fully realised DR plan that keeps you operational during natural disasters, cyber attacks, and other emergencies.

Cyber Security Solutions

True business resilience requires strong security. Find out how we can help protect your data from modern cyber threats.

Robust backups are non-negotiable.

Solutions need to be automated, secure, and frequently tested to guarantee data protection for clients.

Matt Harrison

Service Desk Manager, IT Leaders

Better. Faster. Simpler.

Switching to us just makes sense.

Better Control

Identify opportunities for improvement with proactive tech and process recommendations.

Faster Problem-Solving

Get support directly from Australian-based technicians who understand your business.

Simpler Support

Work with one IT partner for all your managed services – and benefit from simplified, per-user pricing.

Changing IT Should Be Simple

Book a Meeting

Talk through your business’s current IT with one of our IT change consultants.

They’ll explain the benefits you can expect when you switch to IT Leaders.

Discuss Your Needs

One of our technicians audits your current IT system.

We’ll then put together a proposal that includes every product and service you need in one monthly invoice.

Make the Switch

Changing IT providers isn’t like it used to be.

Most of our clients switch to us with fewer than 5 minutes of downtime.

Change can be that easy.

Helping Queensland brands take control

since 2003.

Backup Management FAQs

What’s the difference between backups and archives?

Backups and archives are different things. A backup is designed to be restored if needed. An archive, on the other hand, normally contains data held to meet specific legal requirements. They’re designed to be read, not restored.

(It’s also worth noting that your backups and archives are legally discoverable. Be conscious about what you ask us to store.)

What’s the 3-2-1-1-0 rule?

The 3-2-1-1-0 rule is an updated version of the ‘golden’ 3-2-1 rule. It involves having:

3 copies of your data at any one time (the original data, plus 2 copies)
2 types of storage media for your backups (such as local storage and cloud storage)
at least one offsite copy of your backups
at least one offline air-gapped or immutable copy of your backups
zero recovery errors.

It’s the best way for larger organisations to protect their data. For most SMBs, though, the 3-2-1 rule (which also complies with Essential Eight Maturity Level 2) is enough.

How often do you actually need backups?

Think of backups like any other form of insurance. It’s not about how often you make a claim. It’s about what happens if something goes wrong and you aren’t covered.

If your business can operate without any of your current data, you probably don’t need backups. If it’s like most modern organisations, though, your data is probably critical – and you need a backup strategy that reflects that criticality.

Keep in mind that your cyber insurance provider may actually require backups. If you don’t have a compliant strategy, any claim you make could be denied under the exclusions clause in your PDS.

Isn’t OneDrive/SharePoint a backup? Why do I need another one?

No, OneDrive, SharePoint and Exchange are not backup solutions. They’re working copies of your data – the same ones that can be corrupted, deleted, or otherwise compromised if a threat actor gains access to your system. You need at least 2 additional copies backed up by unrelated vendors (that is, companies other than Microsoft).

What backup solution do you use?

We use Veeam as our primary technology partner for backups. It’s one of the most industry-trusted vendors and its pricing is extremely reasonable (which keeps your per-seat costs down). Just as importantly, it can automatically back up your system to almost any location, including the cloud and remote servers.

You can read more about Veeam’s backup solutions here.