IT Leaders was established in 2003 with a clear vision: help Queensland SMBs turn IT into their competitive advantage.
Since then, we’ve grown from 2 staff to a team of more than 15 professionals – the people we need to deliver every IT service under one roof.
Have some or all of your IT handled by a team of external experts. Monthly per-user pricing makes it easy to scale your team up or down.
Protect your organisation’s computers, tablets and phones from cyber threats with a single, centrally managed defence system.
Most MSPs have a fee-for-tasks model – they don’t recommend strategy or process improvements.
We act as your virtual CIO, giving you the guidance you need to leverage new technology and make IT your competitive advantage.
Your IT shouldn’t be handled by a roster of unfamiliar support staff.
Get help from technicians who understand you, your business, and your IT environment – the same team, every time.
Managing a stable of different providers is expensive, complex and time-consuming.
Get every IT capability you need under one roof and benefit from simplified, per-user pricing for key services.
IT is a bedrock function – critical to business survival, but, too often, overlooked and poorly understand.
Many leaders view it as a necessary evil, an expense that should be slashed to as little as possible.
Until the bedrock cracks.
A cyber security breach or critical systems failure is a wake-up call that often comes too late.
By the time those same leaders recognise that IT matters, customer data is splashed across the dark web, operations have ground to a halt, and the business is bleeding cash.
That scenario only happens, though, because they’ve never been shown how IT can be a force multiplier – a function that accelerates productivity, adds capabilities, makes an organisation more competitive.
Our mission is to do just that: make IT our clients’ source of strength and, by doing so, protect them against the very real threats of cyber attacks and downtime.
Bruce Nelson
Zakazukha
Stuart Rogers
International Outsourcing Group
Anita Jakins
Founder and Director, Eyes on Business
Since 2003, we’ve managed the IT environments of over 300 different businesses.
For many of those brands, we’re not an interchangeable MSP.
We’re a genuinely strategic partner – a team that helps them futureproof their technology and turn IT from a cost centre to a competitive advantage.
If you’re thinking about engaging us for ongoing support or a standalone project, we’re more than happy to connect you with referees who can share their stories.
Helping Queensland brands take control
since 2003.
Most of our managed IT services are bundled together in a monthly per-user charge. That makes it easier for you to understand how your IT costs correlate to your headcount, which is ideal if your business is in the process of scaling or rightsizing.
Some IT costs, like your internet charges, are charged by site or usage instead. Those are grouped separately on your monthly invoice.
Ad hoc service fees – for real-time technician support, for example, or setting up new users – are charged on an hourly basis. We do our best to minimise the number of support requests your team needs to lodge through a combination of proactive troubleshooting and clear, easy-to-use resources. (Many MSPs have vague or missing documentation, which means their clients need to pay support costs to do basic tasks like password resets and permission changes.)
Yes, our support team are available 24 hours a day, 365 days a year. Keep in mind that additional fees and charges may apply for out-of-hours service.
Talk to us to find out how changing IT providers could give your business the competitive edge it needs.
